This ensures the operator has the required tools that allow players to either manually control their gambling habits or be able to seek professional assistance.Ĭustomer support - The customer service department is what we focus on next after ensuring the platform is licensed and has adequate responsible gaming tools. Responsible gaming policy - One of the principal criteria we review in each operator is its responsible gaming policy. Having a licensing certificate from the relevant local regulator is the basis of every US casino we review. Licensing - We check the casino's license before anything else to ensure it operates legally.